Although Apple’s products and services generally live up to Steve Jobs’s phrase “it just works,” problems do occur, opening the door to scams targeting users seeking tech support. As professional providers of technical support, we’ve seen firsthand how these frauds have evolved from simple pop-ups to disturbingly convincing operations and how easy it is to [...]
Have you noticed employees secretly tapping into AI services—ChatGPT, Claude, Copilot, Gemini—to speed up routine tasks? You’re not alone. A recent Software AG study (October 2024) revealed that 50% of workers rely on “shadow AI” tools to boost productivity—and most would keep using them even if their company banned these platforms outright. Increased efficiency is […]
07
Feb
Feb
Cloud-based email services like Google Workspace and Microsoft 365 have transformed how businesses handle email. They’ve made managing messages, dealing with spam, and ensuring high availability much easier than the days of in-house mail servers. However, while these platforms excel at keeping things running smoothly, they aren’t designed to provide comprehensive backup and recovery. Relying [...]
06
Jan
Jan
While we typically advise caution when considering upgrades to the latest major macOS release, we believe Apple has sufficiently refined macOS 15 Sequoia to warrant an upgrade for those interested. You don’t need to upgrade immediately, but there are no significant reasons for most people to delay further. The big win in upgrading now is that Apple [...]
11
Dec
Dec
Employers and their employees part ways for all sorts of reasons. People may move on because of a contract’s completion, to take a new job, or because they’re retiring. Employees may also leave due to being laid off or fired. Whatever the reason, offboarding—the process of managing an employee’s departure from an organization—is essential. Without a [...]
07
Oct
Oct
Apple ID has been renamed to "Apple Account" in the latest round of Operating System releases With the recent release of macOS 15 Sequoia, iOS and iPadOS 18, tvOS 18, watchOS 11, and VisionOS 2, Apple has finally made the change to renamed Apple ID to Apple Account. It makes sense, since Apple Account is [...]
As part of our ongoing commitment to your organization’s cybersecurity, Virtua takes responsibility for installing all essential software, including communication tools like Slack and Teams, directly on your staff’s devices. This practice ensures that your team uses only legitimate software, safeguarded against security risks. A recent report by MalwareBytes, a leading anti-malware and antivirus provider, […]
02
Jul
Jul
Is your child heading off to college soon? They’ve undoubtedly been using a computer throughout high school, though now is a good time to look at getting them a new one, especially if theirs is old or unreliable, is shared with other family members, or was a school loaner. If you haven’t been keeping up […]
03
Jan
Jan
After a period of careful evaluation and testing, we have some exciting news to share with all of our Virtua Computers clients and the wider Mac user community. When macOS Sonoma 14 first rolled out last fall, we took a cautious approach. Our commitment to ensuring that your systems run smoothly led us to block [...]
28
Nov
Nov
We’re seeing an increasing number of people switching to macOS 14 Sonoma, and for the most part, things are going well. However, Apple introduced some new features—and turned them on by default—that are causing some consternation. If you’ve switched to Sonoma or are planning to soon, here are four features you might want to know [...]